Early Return: No refunds will be provided for early returns or unused rental days.

Force Majeure: Direct Car Rental is not liable for cancellations or changes due to circumstances beyond our control, such as natural disasters, government actions, or other unforeseen events.

Reservation Transfers: Reservation transfers to another individual are allowed with prior notification and approval from Direct Car Rental.


  • Cancellations made more than 48 hours prior to the scheduled rental start time will not be charged.
  • Cancellations made between 24 and 48 hours before the scheduled rental start time will be subject to a 50% cancellation fee.
  • Cancellations made within 24 hours of the scheduled rental start time are non-refundable.

Cancellation Procedure: All cancellations must be made through the Direct Car Rental online contact form or by contacting our customer service via email info@directcarrentalquesada.com or via phone +34 684 465 482.

Acceptance of Terms: By making a reservation with Direct Car Rental, you acknowledge and agree to abide by these cancellation terms and conditions.

These terms and conditions are subject to change, and it is recommended to review them periodically for any updates. Last updated 01/01/2024

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